MyFavi Autos LLC Privacy Policy

1. Introduction

MyFavi Autos LLC ("MyFavi," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains:

• What information we collect
• How we use it
• With whom we share it
• Your privacy rights and choices

By using our website and mobile applications (collectively, “MyFavi Services”), you agree to the practices described herein.

2. Information We Collect

a. Information You Provide

• Registration: name, email, phone number, address (optional), profile photo, and identity verification documents (optional for trust features).
• Listings: vehicle details (make, model, year, VIN, photos, price, description).
• Messages: communication between buyers and sellers.
• Feedback: ratings, surveys, and support inquiries.

b. Automatically Collected Information

• Device data: IP address, browser type, OS, and device identifiers.
• Interaction data: pages viewed, clicks, session duration, and feature use.
• Location data: We may collect your location data if you enable it in your device settings to provide location-based services.

c. Cookies and Tracking Technologies

We use cookies, local storage, and similar technologies to operate and personalize our services. These help us remember your preferences, understand usage trends, and manage our marketing efforts. The types of cookies we use include:

• Essential Cookies: These are necessary for the website to function and cannot be switched off. They are used for purposes like security (e.g., Google reCAPTCHA) and user authentication.
• Functional Cookies: These cookies remember your preferences and choices, such as your preferred language or the state of the application sidebar (open or closed), to enhance your experience. We also use local storage to remember your cookie consent choices.
• Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. For example, we use Google Analytics to understand how visitors interact with our website. These cookies are only used if you give your consent.
• Marketing Cookies: We may use these cookies to deliver relevant advertising and track the effectiveness of our campaigns. These are only used with your consent.

d. Information From Third Parties

We may receive information from third-party services, such as analytics providers (e.g., Google Analytics) or marketing partners (e.g., Mailchimp), to supplement the information you provide.

3. How We Use Your Information & Legal Basis for Processing

We process your personal data based on the following legal grounds:

• To Fulfill a Contract: To provide, maintain, and improve MyFavi Services, such as enabling secure user authentication, displaying listings, and facilitating messaging.
• With Your Consent: For sending marketing communications or using non-essential cookies, where you have given us explicit consent. You can withdraw this consent at any time.
• For Our Legitimate Interests: To detect and prevent fraud, spam, and unauthorized access, as well as to analyze usage to enhance features and performance. This includes using anonymized and aggregated data from our AI Pricing Tool to improve its accuracy.
• To Comply with a Legal Obligation: When required by law, such as in response to subpoenas or other legal requests.

4. Information Sharing

We only share personal information under these circumstances:

• Service Providers: With vendors assisting with hosting, identity verification, payment processing, communication, analytics, and marketing. These vendors are bound by confidentiality agreements and are restricted to using the data solely for our purposes.
• Legal Requirements: When required by law or to protect rights, safety, or property, such as in response to subpoenas or fraud investigations.
• Business Transfers: In case of a merger, sale of assets, or other corporate change, your information may be transferred as a business asset.
• With Your Consent: We will share information with third parties when you have explicitly agreed.

5. User-Generated Content

Content you create, such as vehicle listings, photos, and public reviews, may be displayed publicly and used by MyFavi for promotional purposes. Private messages between users are confidential but may be reviewed by our team if a user reports a violation of our terms, a safety concern, or as required for legal investigations.

6. Your Data Rights

Depending on your jurisdiction (such as the EEA, UK, Brazil, or California), you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request that we correct inaccurate or incomplete information.
• Right to Erasure (“Right to be Forgotten”): Request the deletion of your data, subject to legal and operational retention needs.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request to receive your personal data in a structured, commonly used, machine-readable format or to have it transmitted directly to another service.
• Right to Object: Object to our processing of your data for direct marketing or when it is based on our legitimate interests.
• Right to Withdraw Consent: Withdraw your consent for marketing communications or other data processing activities at any time.

To exercise these rights, please contact our privacy team at Drive@MyFavi.com. We will respond to your request within the timeframes required by law.

7. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8. Security Measures

We implement administrative, technical, and physical safeguards to protect your data. This includes encryption for data at rest and in transit. For highly sensitive information, such as Vehicle Identification Numbers (VINs) and identity verification documents, we apply stricter access controls. Identity verification is handled by trusted third-party services, and we do not store raw identity documents on our servers after verification is complete.

However, perfect security isn't possible online—please protect your account credentials and be cautious.

9. Children’s Privacy

MyFavi is not intended for use by individuals under 18. We do not knowingly collect personal data from minors.

10. International Data Transfers

If you are accessing MyFavi from outside the United States, your data will be transferred to, stored, and processed in the U.S. We ensure such transfers comply with applicable laws by using appropriate safeguards, such as Standard Contractual Clauses, to protect your data.

11. Your California Privacy Rights

If you're a California resident:

• You may request disclosure of the categories and specific pieces of personal data we have collected.
• You may request the deletion of your personal data.
• You have the right to opt out of the "sale" or "sharing" of your personal data for cross-context behavioral advertising. MyFavi does not sell your personal data for monetary gain, but we offer opt-outs for certain marketing-related data sharing.

For such requests, contact us at Drive@MyFavi.com.

12. Policy Updates

We may update this policy periodically. We’ll notify you of significant changes via email or an in-app notice and will update the effective date at the top of this policy.

13. Contact Us

For questions, concerns, or privacy requests, please contact us:
Email: Drive@MyFavi.com